About SparkHelpDesk

One accountable owner for the technology follow-ups restaurants keep working around.

SparkHelpDesk is the restaurant technology service line of Agenda Consulting, a Virginia managed-services firm operating since 2018. Restaurant managers should not spend service, opening, or closing time calling every technology vendor. SparkHelpDesk takes ownership of the agreed follow-up across the restaurant’s systems and providers so the manager can return to running the restaurant.

We do not sell POS, monitoring, or reporting products, and we do not claim to replace every equipment manufacturer, software publisher, or payment processor. We own the agreed scope, coordinate covered dependencies, and make responsibility visible.

Dennis L. David

President & Chief Information Security Officer

Dennis brings 30 years of technology experience and hands-on work with point-of-sale systems, kitchen and environment monitoring, menu boards, and self-order kiosks—including firewall and card-industry compliance work across a multi-site restaurant estate.

• Security-first experience across payment networks, systems, hosting, software, and vendor coordination
• Veteran of the United States Marine Corps and United States Army